1. Your tuition guarantees that your lesson time will be reserved for your personal use each week.  Please contact your teacher by 5:00 pm the evening before your appointment in order to reschedule.  If the teacher does not have an opening, the lesson time may be saved for future use.  Like college, tuition is not refunded if a class is missed.
  2. Last minute cancellations will not be rescheduled or refunded.
  3. In the case of illness or emergency, we do our best to accommodate the needs of our students and will reschedule your lesson.  Please do not attend a lesson if the student has a fever.  If other members of your family have been ill, please contact your teacher so that he or she may decide whether they would prefer to reschedule.
  4. If your teacher needs to cancel a lesson then the appointment will be rescheduled or saved for future use.